Online travel software means a web based online reservation system to book the travel related services. OTA also stands for online travel agency, which means a travel agency operating business through online process. Over the last five years, mobile apps have seen great surge in terms of usage. iPhone and Android devices are almost in every hand and people are browsing the information more than ever. So travel agencies are seeking the services of mobile app development companies to build them a best in class tool. Online travel software offers search and booking facilities of flights, hotels, transfers, sightseeing, cars, cruises and holiday packages. Ticketing systems powers real-time booking of travel deals. Mobile apps use the same web services, which are used by travel software and bring the desired information for the end user.
A travel software is a web based system to store & retrieve travel related contents including flights, hotels, transfers, sightseeing and other services. Mobile apps are connected to the same database and access the web services from the GDS & APIs directly. The data may come from the ticketing system’s database or it may come from the Global Distribution Systems, hotel APIs providers or third party suppliers. Ticketing system may process the transactions related to flights, accommodations, transfers, cars, cruise and other travel related services. There are three kinds of travel software systems, which are most widely used today.
- Travel Software System connected to GDS
- Travel Software System connected to Third Party Suppliers
- CRS based Ticketing System
A travel software, while issuing any ticket connects to primary flights / hotels / cars data to find real time availability and pricing. Once the availability is confirmed, users can proceed to make payment to confirm the booking. This whole process is automated and end users get the booking confirmation / PNR or voucher in no-time after making the payment. Below are distinct advantages of travel ticketing system.
- Round o clock availability, improved sales and great client satisfaction.
- Fully automated system, and thus saves a-lot of time of end users.
- PNR / Vouchers are generated immediately.
Same advantages are extended through the mobile apps, which does not only help in making the booking process easier but also help in brand recall.
Impact of GDS on Hotel Booking Systems
In a recent survey, year 2015 set up a record for travel bookings through GDS distribution systems. Around 62 million bookings were processed across various travel portals and online hotel booking systems. In 2016, its expected to cross 64.5 million as per latest projections. In terms of revenues $12.5 billion was clocked across all channels in the second quarter in the top 50 global markets, encompassing 69 million hotel room-nights. United States, India and UAE saw more absorption from OTAs, travel agency software and hotel reservation software.
Author is a senior business analyst and an expert in travel software development and marketing strategy implementation.